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Carer Emergency Plan & Emergency Card

What is a Carer Emergency Plan?

Peace of mind for unpaid carers

Many carers worry about what would happen to the person they care for if they were to have an accident themselves or were suddenly taken ill and as a result, were temporarily unable to carry out their caring role.

It’s a good idea for all carers to have an Carer Emergency Plan

What is a crisis or emergency?

A crisis or emergency is something that could not be planned for, which means you cannot carry out your caring role.

Carer Emergency Card

Our Carers Emergency Card is designed to be kept with you at all times, for example, in a purse, bag, wallet, phone case or on a key ring. The card has details of the person who needs to be contacted if a crisis or emergency has occurred and you cannot provide care.

The Emergency Card is a dual purpose card, alongside our Carer Access Card which offers carers a wealth of discounts throughout the town. More info on the businesses included in the scheme can be found in our business directory.

Who should be my emergency contact?

Anyone who is willing to be contacted in an emergency and will provide short term care while you are unable to do so. This is usually a family member or friend. It is important that the person has agreed for their contact details to be shared and are aware of your emergency plan.

You can have a Hartlepool Carers Emergency Card even if you:

  • Don’t live with the person you care for
  • Are not the only person providing care for someone
  • Are caring for more than one person
  • Are not related to the person you care for
Find out how to apply for a Carers Emergency Card Here.

Carer Emergency Plan

The aim of a Carer Emergency Plan is to ensure that that the cared for is supported at the earliest opportunity, and the carer has peace of mind that there is something in place if they cannot provide the care for whatever reason.
The 18 page document  includes areas such as medication, behavioural issues, dependent children, likes and dislikes, all of which will help to put together a picture of how best to support your cared for if you are unable to.

To ensure the plan is best utilised:

Step 1: Complete the Carer Emergency Plan

Step 2: Carry your Carer Emergency Card

Step 3: Inform your GP that you are a carer

Step 4: Give a copy of the plan to a trusted person (this could be somebody listed as an emergency contact)

Step 5: Keep the plan updated, keep it secure and tell people you trust where it is located.


Be part of the commuity

Register now to join us

About Hartlepool Carers

Hartlepool Carers are assisting directly and linking people with other organisations when more appropriate, to ensure every carer gets the support they require.


01429 283095

19A Lowthian Road,
Hartlepool, TS24 8BH

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