To request your Carer Access Card & Carers Emergency Card please email staff@hartlepoolcarers.org.uk and attach a head and shoulders photograph.

You should also provide a name and contact number of your emergency contact for the Carer Emergency Card. This is anyone who is willing to be contacted in an emergency and will provide short term care while you are unable to do so (usually a family member or friend). It is important that the person has agreed for their contact details to be shared and are aware of your emergency plan.

Payment of £2 should be made via bank transfer or cash in advance (no change will be given so please bring exact payment). Cards remain free for U18s.

Bank details:

Hartlepool Carers

Sort Code 60-83-01

Account No 20237109

Cards can take up to 1 month to print and you will be notified once your card is ready to collect. 

Cards will only be printed once payment is received.