CEO – Christine Fewster

Christine joined Hartlepool Carers in July 2017, following a career in Health and Social Care of over 14 years. In this time she has worked directly with families and individuals, worked within special educational needs provision, held position as registered manager and also being a owner/director of a local care service.  She is passionate about working in Health and Social Care to ensure our community has effective resources and skills to live as independently as possible. She has a great interest in business management and development, ensuring services are meaningful for Hartlepool families.  She also is a carer for both her sons who have a diagnosis of MASA Syndrome, this presents with both physical and learning disabilities. Christine is personally aware of the difficulties families face on a daily basis and is keen to work with other Carers, Hartlepool Borough Council, CCG, Education, private and other voluntary community sector organisations to ensure we work collectively to meet the needs of our community.

“I am proud to be part of Hartlepool Carers and very fortunate to lead an organisation that is dedicated to providing support to families in my own town.”


Operations Manager  – Paula Fewster

Paula joined Hartlepool Carers in June 2018 as Operations Manager after working in care management for over 10 years. She has always been passionate that people of our town receive high quality care and support. Over the last decade she has had the pleasure of working with Hartlepool families ensuring care is person centered, allowing individuals to achieve their full potential. In her role as Operations Manager she will continue to work as part of a dedicated team. She is committed to delivering an effective, meaningful service for Carers and their families in Hartlepool.

“I am looking forward to the future developments within our service, working with our carers and key partners to continue to build on our success.”


Information, Advice and Guidance Worker – Jenni Foster

Jenni has been with Hartlepool Carers for 3 and a half years, initially covering maternity leave and was lucky enough to be kept on. Jenni is one of six information, advice and guidance workers, supporting Carers in any issues related to their caring role by referring, advocating and signposting people to relevant agencies and/or support groups. Jenni enjoys helping carers by providing them with information and helping them understand their rights to enable them to make decisions regarding their caring role. Jenni said that the job can be very rewarding when she sees carers have the weight lifted off their shoulders. Jenni is educated to degree level and previous experience includes working as a college mentor, being a safeguarding lead and working with young people not in education, employment or training. Jenni is also a parent to two girls who like to keep her on her toes.


Information, Advice and Guidance Worker – Anne Gibson

Anne has worked at Hartlepool Carers for 18 years.  She has seen many changes over this time and the most recent are the brightest and positive.  She says “My role as Information, Advice and Guidance worker is a rewarding one – to make even a slight difference to a carer’s role can have a great impact on their lives is fulfilling.  The work has it’s challenges and every day is interesting and different.”


Information, Advice and Guidance Worker – Jan Hollis

Jan joined Hartlepool Carers in January 2008, initially in the role of supporting Carers into employment, training and volunteering, setting up and running the only job club in Tees Valley specifically for Carers. More recently, and as the structure of the organisation has changed to meet the needs of Carers, although continuing to support Carers into employment and training Jan also works as an Information, Advice and Guidance Worker. Jan’s professional background includes 20 years in advertising/marketing and recruitment. She subsequently qualified as a Job Coach with Hartlepool Borough Council’s award winning Employment Link team, supporting adults with learning disabilities and complex needs into employment and training, and supporting their families. Jan has a long history of volunteering, including assisting to set up and secure Lottery funding for the first local MS Resource Centre, and was involved for ten years in ongoing fundraising. At Hartlepool Carers, Jan has supported many Carers to move forward through training, volunteering and into employment, often utilizing her vast network of links and contacts in the statutory, business and voluntary sectors to open doors for Carers.

Jan loves working with Carers and says that it is the most rewarding work she has done in a long and enjoyable career, and is delighted with the way the organisation has grown and developed, particularly in the last 18 months.

Information, Advice and Guidance Worker – Roxanne Boagey

Roxanne has worked at Hartlepool Carers for almost 4 years before this she volunteered for over a year, she got into her role as a young carers support worker because she was herself a young carer and adult carer for her mam and she wanted to support others in their caring role. Up until recently Roxanne only worked with the Young carers but she now works with carers and their families of all ages! Roxanne often runs the peer support groups for the young carers and says this is the best part of her job seeing the young carers having fun and supporting each other. Roxanne has a background in hospitality and catering and while volunteering for Hartlepool carers gained a NVQ in youth work.

Information, Advice and Guidance Worker – Alice Pearce

Alice has been part of Hartlepool Carers for 3 years now and enjoys empowering people to succeed in their life and their caring role. She runs the Safe Space project, this is emotions support. The aim of the project is to work with children between the ages of 5 – 18 years old, increasing their Confidence, Self-esteem, Resilience, Coping skills, Education, Physical health and Mental health. We do this work through play, or talking. Alice was integral part of setting this project up because she has a passion about enabling children to flourish in their abilities and their emotions. Showing them that it is ok to feel what they feel, is the best feeling in the world, for Alice and for them.


Information, Advice and Guidance Worker – Belinda Stockport

Belinda is an Information, Advice and Guidance Officer at Hartlepool Carers. she supports adult Carers who support a family member(s), friends or neighbours suffering from illness, physical disability, learning disability and/or sensory loss. Her role is to ensure carers are fully supported and help reduce the stress that may occur within their role. She does this by providing advice, information and guidance on local support available, emotional and practical support, advocacy and support by accompanying Carers to meetings with health, social services and other agencies if necessary, as well as signposting individuals to other specialist services. In addition, she encourages Carers to attend events such as Hartlepool Carers weekly Coffee Morning where they’ll receive a warm welcome, a nice cuppa and the chance to have some time for themselves and meet others who understand their situation. Belinda’s background is in family support work where she supported children and families to enhance their relationships, improve life chances, achieve their goals and reach their full potential. She is passionate about supporting people, and having being a Carer herself, she has a deep understanding of the role, responsibilities and needs of Carers. She hopes to meet you at Hartlepool Carers’ forthcoming events!


Information, Advice and Guidance Worker – Susan Harrison

Susan’s role within Hartlepool Carers is to contact and welcome newly registered Carers, give further information about the services that Hartlepool Carers offer and discuss your caring role needs, this will then allow us to identify the specialised support that you require that will help to  meet your caring role needs. Susan was once also a registered Carer and was supported with her caring role through Hartlepool Carers. She began to work as a reception volunteer within the organisation working two days a week, then when her circumstances changed she was able to dedicate more time and began to work full time volunteering on reception. Working alongside the dedicated support staff and seeing the wonderful work that they do to support Carers, she knew that this is the direction that she wanted to take for her future employment.  Having experienced life as a full time carer and dealing with lots of difficulties, she has a great insight into the worries and concerns that Carers may face on a daily basis, because of this she is able to understand and relate to issues that Carers have to deal and cope with. Following working as a volunteer and completing various training opportunities within Hartlepool Carers, she applied for a part time position within Hartlepool Carers, supporting Families who have children and young people with additional needs and was over the moon to be offered the position. She has now worked within various roles within the organisation and is very passionate and dedicated to supporting unpaid Carers in the community as she was in the same position and know that accessing different services and not knowing where to receive support can be very scary.


Receptionist – Julie Wilson

Julie is a Carer and registered with Hartlepool Carers in 2015 to get assistance/knowledge around with her caring role and to actively seek part-time employment.  Thanks to the staff she was able to regain her confidence which enabled her to take on temp administration work.  She was then successful in passing the interview for the role of receptionist/administrator when the vacancy became available in 2016 at Hartlepool Carers. She really enjoys working for Hartlepool Carers it gives her a great sense of achievement when she can help/assist someone.  She also gets great satisfaction from being part of a team who are passionate about supporting the carers in Hartlepool.

Receptionist – Elaine Bartholomew 

Elaine has worked in the voluntary sector most of her career, specifically in Mental Health and with the Deaf /Hard of Hearing Community.  Elaine worked in Supported Housing for 7 years helping people with a variety of issues to secure long term, good quality housing.  Elaine has referred people to Hartlepool Carers’ over the years and more recently, accessed the service for her parents.  Elaine wanted to work at Hartlepool Carers to help deliver the quality and excellence she has always appreciated.